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A quick and easy method to contact the relevant authority/department for issues across a range of council services in Thetford.

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How to Book

To check if the dates and times at the venue of your choice are available:

1
Select your venue The Carnegie (Holds up to 300 people, ideal for music events and productions), Large Court - Guildhall (Holds up to 120 people, ideal for fitness classes and community groups) or Council Chamber - Guildhall (Holds up to 40 people, ideal for meetings and conferences).
2
Select the length of the booking Bookings are available for a minimum of 1 hour (booked in 30 minute slots to allow for on the hour and on the half hour bookings).
3
Pick the date on the calendar Bookings can be made up to 18mths in advance (dates with a marker in the top left have existing bookings).
4
Select the time Bookings are available from 8:00am to 11:30pm for a minimum of 1 hour (booked in 30 minute slots).

5
Select required options Additional facilities are available depending on the venue chosen, check the box next to the facilties you require.
6
Click Check Availability Once you have selected a suitable venue, date and time, click the Check Availability button and your booking request will be sent to our Venues Manager for confirmation.

Once confirmed

You will be notified by email and provided a link to pay online for your booking.  All booking payments are securely processed online using SagePay, no credit card details are entered or stored on the Thetford Town Council website.

NB: Please ensure you have read our Carnegie & Guildhall Terms & Conditions of booking before making your booking.


Concessions and Charity Booking

A concession rate can be requested by groups that are either a registered Charity, Not for Profit organisations or regular weekly hirers that pay 3 months in advance of their booking.

To request a concession rate please contact us on 01842 754009 (Mon-Fri 9am to 4pm)

Please note: Proof of status will be required for Charity bookings


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